Terms of service

Last Updated: 2/25/2025

Welcome to the Brezza website, www.brezza.com (the “Brezza Website”), owned and operated by Baby Brezza Enterprises, LLC and its affiliates (“Brezza,” “we,” “us,” or “our”). These terms and conditions (the “Terms”) govern your use of the Brezza Website, Brezza’s services, applications, content, and products (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.

1. Important Notice on Dispute Resolution

These Terms include a class action waiver and jury trial waiver and, where applicable, require arbitration on an individual basis. Please review the Dispute Resolution section carefully.

2. Changes to Terms & Site

Brezza reserves the right to update these Terms or modify the Site at any time. Changes will be posted here, and continued use of the Site signifies acceptance of the revised Terms.

3. Ownership & Use of Site Content

The Site, including all text, data, images, graphics, logos, videos, and software (collectively, “Materials and Content”), is the property of Brezza or its licensors and is protected by intellectual property laws.

You may not:

Copy, reproduce, republish, or distribute any Materials and Content without prior written permission from Brezza.

Use the Site or its content for any commercial purpose.

Modify, adapt, or create derivative works of the Site’s Materials and Content.

We grant you a personal, limited, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes.

4. Dispute Resolution

A. Mandatory Informal Pre-Suit Resolution

Brezza values customer relationships and strives to resolve disputes amicably. Before filing a lawsuit or arbitration claim, you must email a detailed Notice to help@brezza.com that includes:

Your full name, address, and contact information.

A description of the claim and the relief sought.

Both parties agree to negotiate in good faith for 60 days before initiating legal action.

B. Class Action & Jury Trial Waiver

To the fullest extent permitted by law, you waive your right to participate in any class, collective, or representative action against Brezza. Claims must be brought individually in a court or arbitration.

C. Arbitration Clause

In jurisdictions where required, disputes shall be resolved through binding arbitration. Arbitration will be governed by the National Arbitration and Mediation (NAM) rules.

5. Permitted & Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms.

Prohibited uses include, but are not limited to:

Providing false or misleading information.

Violating applicable laws or regulations.

Transmitting viruses, malware, or harmful code.

Engaging in conduct that disrupts or harms Brezza, the Site, or its users.

6. Product Information & Pricing

Brezza strives to provide accurate product descriptions, images, and pricing, but does not guarantee that all information is error-free. Product availability and prices may change without notice.

7. User Content & Rights

By submitting content (reviews, testimonials, images, etc.), you grant Brezza a perpetual, royalty-free, worldwide license to use and distribute your content across marketing, social media, and advertising platforms.

You agree that:

You own or have rights to the submitted content.

Content does not infringe on any third-party rights.

Brezza may moderate, remove, or edit content at its discretion.

8. Copyright Complaints (DMCA)

If you believe your copyrighted work has been used improperly on the Site, please send a DMCA-compliant notice to help@brezza.com with:

Your contact information.

Identification of the infringing material.

A statement that the complaint is made in good faith.

Brezza will investigate and take appropriate action.

9. Limitation of Liability

The Site is provided "as is" without warranties of any kind. Brezza disclaims all liability for:

Errors or inaccuracies in product descriptions or pricing.

Service interruptions, cyber threats, or third-party actions affecting Site performance.

User reliance on Site content for decision-making.

In no event shall Brezza be liable for incidental, consequential, or punitive damages arising from your use of the Site.

10. Indemnification

You agree to defend, indemnify, and hold harmless Brezza from any claims, liabilities, or damages arising from:

Your use of the Site in violation of these Terms.

Your violation of any law or third-party rights.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in state or federal courts located in New York.

12. Contact Us

For questions or concerns about these Terms, please email us at: help@brezza.com